Get in Touch With Our Team
Have questions about our platform? Want to schedule a demo? Our team is here to help you transform your recruitment process.
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Connect With Our Team
We're here to answer your questions and provide the support you need
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Global Support
Support available in multiple languages
Technical Support
support@myhiregenix.comGlobal Presence
HireGenix has offices in India and USA, but we provide support to customers worldwide with 24/7 assistance in multiple languages.
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Laramie
USA (MST)
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Saharanpur
India (IST)
Send Us a Message
Fill out the form and our team will get back to you as soon as possible. We are here to answer any questions you may have about our platform.
If you are interested in a demo, please select "Product Demo" as your inquiry type, and we will schedule a personalized demonstration of our platform.
Quick response within 24 hours on business days
Personalized demos with our product experts
Dedicated support throughout your journey
Frequently Asked Questions
Quick answers to common questions about our platform and services
How can I schedule a demo of the HireGenix platform?
You can schedule a demo by filling out the contact form above and selecting "Product Demo" as your inquiry type. Our team will reach out to you to arrange a convenient time for a personalized demonstration. We offer demos in multiple time zones to accommodate global clients.
What support options are available for HireGenix customers?
HireGenix offers 24/7 technical support for all customers. We provide email support, phone support during business hours, and an extensive knowledge base with tutorials and guides. Enterprise customers also receive a dedicated account manager for personalized assistance.
How long does implementation typically take?
Implementation time varies depending on the size of your organization and specific requirements. Typically, basic implementation takes 2-4 weeks, while more complex integrations may take 4-8 weeks. Our implementation team works closely with you to ensure a smooth transition and proper configuration of the platform.
Do you offer custom integrations with other HR systems?
Yes, HireGenix can integrate with most popular HRIS, ATS, and other HR systems. We offer both standard integrations and custom integration services to ensure seamless data flow between systems. Our API is well-documented and our integration team can work with your IT department to create custom solutions.
How does HireGenix ensure data security and compliance?
HireGenix takes data security very seriously. We are SOC 2 Type II certified and GDPR compliant. All data is encrypted both in transit and at rest, and we perform regular security audits. We also provide data processing agreements and can accommodate specific compliance requirements for different industries and regions.
What pricing plans are available for HireGenix?
HireGenix offers flexible pricing plans to accommodate businesses of all sizes. We have subscription-based pricing with different tiers based on the number of users and features required. For detailed pricing information, please contact our sales team through the form above or visit our pricing page.
Still Have Questions?
If you couldn't find the answer to your question, please don't hesitate to contact us using the form above. Our team is always ready to help you with any inquiries you may have.